(ISC)2 Certified in Cybersecurity Practice Exam

What is essential for BCP in the cloud between service providers and customers?

1. Documentation

2. Collaboration

3. Marketing

4. Competitiveness

The correct answer is: Collaboration

Collaboration is essential for Business Continuity Planning (BCP) in the cloud between service providers and customers because it facilitates effective communication and coordination in the event of a disruption. When both parties work together, they can understand each other's responsibilities, capabilities, and how to respond to incidents that may impact service availability. This teamwork ensures that recovery strategies are well-aligned, allowing for rapid restoration of service and minimizing the impact on business operations. Additionally, collaboration fosters a shared understanding of potential risks and recovery objectives, enabling both service providers and customers to develop comprehensive BCP strategies that take into account the unique aspects of the cloud environment. Through collaboration, they can also conduct joint exercises and testing of the BCP, which helps in identifying gaps and areas for improvement. While documentation is important to formalize the BCP processes and outline responsibilities, it is the collaborative efforts that bring those documented plans to life, ensuring both parties are prepared and can effectively execute their roles during a crisis. Thus, collaboration stands out as a crucial component for ensuring Business Continuity in cloud environments.